Who we are

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VCall is a leading business process management company with cross-disciplinary knowledge of service industry and processes, our partnership approach, comprehensive solutions, and proven track record enables us to deliver high performance to our clients worldwide.

We are one of the pioneers in India in outsourced multichannel customer services, we are experts in interaction with people which keeps us stand out in delivering best customer experience in every content.

We are India’s respected brand in providing customer care, customer acquisition, analytics, back-office support and other specialized services to ensure excellent customer interactions.

VCall believes investing in research and development to understand agile customer needs, thought and behaviors to provide unprecedented services to our clients.

Present in India with 40 locations that cover about 120 districts with over 4500 employees, we ensure top quality at every level of customer lifecycle.

We have a significant presence in The Middle East with offices in Dubai and Sharjah.

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