Responsiveness and effective communication with each of your customers is the core of good customer service.’ This credo holds true in today’s economy where the orientation of business has become increasingly customer-centric. We believe that customer satisfaction is profitable and affordable because a satisfied customer becomes your salesman forever. We ensure that all our processes and training are focused to deliver customer satisfaction.
We offer comprehensive solutions to banking, financial services, insurance, telecom, and mortgage sector covering the entire industry business processes ranging from business acquisition services to collection outsourcing. We offer different plans depending on variables such as type and amount of debt, original level of creditworthiness, number of debtors, the age of account and quality of debtor information.
Specializing and handling a large size of the portfolio on the Collection & Telemarketing Services on the currently most updated system driven and transparent set up for diverse products ranging from Credit Cards, Personal Loans, Retention, Customer Service, Grievance Handling etc.
VCall specializes in delivering a unique blend of collection technology and expertise across various financial industry segments, in and around India.
- Field Collection
- Field Verification
- Skip Tracing
- Call Centre Solutions
- Record Management
- Payroll Management
- Infra Support